Measurement, Data Collection,
Return on Investment (ROI)
The fiscal value of learning, building knowledge and skill, and improving performance.
Measurement: Designing Meaninful Metrics
In the final analysis, the decision on what to measure has the highest influence on the success or failure of a Systems Thinking Action Learning team. Meaningful metrics are a careful blend of measures of progress toward vision and strategic intent, and the efficiency with which the forward progress is made. (more...)
Data Collection
Identifying the data for collection follows the selection of metrics. This step is a follow-on to the design of metrics; in some respects they are two dimensions of the same conversation. The discussion clarifies the source of data, the frequency of collection, and the manner of storage. Each source is mapped to the formula for calculating Return on Investment. (more...)
Calculating Return on Investment (ROI)
Calculating the ROI of Systems Thinking Action Learning teams is not as straightforward as the common formula of Net Profit / Total Investment x 100 (inclusive of using the DuPont formulation). The calculation takes into account that there are multiple infleunces on performance. (more...)